How to find smart solutions for your tenants’ experience? The best way to approach this is to think less about tenant needs and more about human needs. Based on Maslow’s Hierarchy of Needs (Saul McLeod, 2018), to reach the top of the hierarchy and achieve true fulfilment, human beings’ fundamental needs such as food, water, and shelter must be met first. Esteem and self-actualization are certainly worthwhile states to achieve. Still, people don’t need them to live a content and productive life.
Foundational items must be in place to achieve true satisfaction. Can you be your best self if you don’t have adequate food and shelter? So, how can this theory identify smart solutions for your tenants’ experience? Let’s analyze the hierarchy from the bottom up.